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CSI - IDEAS FOR LEADERS

This forum suggests leading-edge ideas and practices for established and aspiring leaders. Our aim is to share with you ideas that contribute to a methodology for continuous organization improvement / renewal.

Ideas for Leaders has more than 18,000 subscribers. If you are interested in contributing an article see the Submission Guidelines.
The Latest Article(s)
SOME THOUGHTS ON PERSONAL FEEDBACK Author: Jim Clemmer
The major difference between the most and least successful executives is the latter's lack of awareness... Open article
HOW TO HELP CLIENTS END THE "POINTLESS, ENDLESS MEETING SYNDROME"Author: Ken Karpay
As a consultant to executives in organizations large and small... Open article
LEADERSHIP DEFINED - Part IIAuthor: Bill Blades
Everyone knows that quality leadership is an important part of every successful business... Open article
LEADERSHIP DEFINED - Part IAuthor: Bill Blades
Everyone knows that quality leadership is an important part of every successful business... Open article
SECRETS TO ORGANIZATIONAL GREATNESSAuthor: Patricia McLagan
There is a lot of talk today about knowledge management for organizations... Open article
BRIDGING THE CREDIBILITY GAPAuthor: Jim Clemmer
Too many managers have a giant credibility gap with the people they are charged with managing... Open article
THE PERILS OF BIASAuthor: Matthew May
One of my favorite Dilbert strips depicts a meeting in which a problem is presented and each attendee suggests a solution that just happens to match his or her personal... Open article
TRAINING FOR PERFORMANCE IMPROVEMENTAuthor: Dr. Max Garfinkle & Peter Duffield:
Jack Bowsher, the retired Director of Education External Programs for IBM... Open article
BEYOND MANIPULATING AND MOTIVATING TO LEADING AND INSPIRINGAuthor: Jim Clemmer
People do work for money – but they work even more for meaning in their lives.... Open article
CREATIVE PROBLEM SOLVINGAuthor: George Torok
Creative problem solving is an important skill for managers to help businesses survive and grow.... Open article
6 WAYS TO UNLEASH INCREDIBLE CREATIVITY AND ENERGY IN ANY COMPANYAuthor: Richard N. Knowles, Ph.D
Is your business a ‘living system’ or ‘machine?’... Open article
REDISCOVERING TIMELESS LEADERSHIP PRINCIPLESAuthor: Jim Clemmer
While interviewing the legendary Jack Nicklaus, a reporter once remarked, “Jack, you have had a spectacular career... Open article
CREATING AN INNOVATION CULTUREAuthor: Debra M. Amidon
Creating the culture where knowledge is valued and shared effectively is one of the most difficult challenges faced by managers... Open article
WOMEN MEAN BUSINESSAuthor: Judith Hoyt Pettigrew
When asked if he thought women would rise to power in his lifetime, Winston Churchill said, “When did they lose it?”... Open article
THE FIVE CRITICAL ELEMENTS DETERMINING BUSINESS POTENTIALAuthor: James Patton
Every business manager wants his business to grow and realize its potential... Open article
AUTHENTIC COMMUNICATION: DEALING WITH MOOSE-ON-THE-TABLEAuthor: Jim Clemmer
Imagine a team meeting around a conference-room table. They are reviewing progress and making plans.... Open article
GETTING MORE FROM FEWER PEOPLE IN A DOWN ECONOMYAuthor: Edward Lewellen
Hundreds of thousands of people have been displaced in recent months... Open article
WHY CHANGE PROGRAMS FAILAuthor: George M. Smart Jr.
Like insatiable lovers, corporations can journey from one program to another, sometimes not even pausing to take an organizational breath.... Open article
THE NEW FRONTIER OF BUSINESS PROCESS MANAGEMENTAuthors:Jackie Messersmith and Ann Schrader
Over the last 8-10 years, many of us have read articles about the value of people and the knowledge they have,... Open article
INNER STRENGTH - NURTURING AND MONITORING PIVOTAL RELATIONSHIPSAuthor: Michael J. Landa and Tom Davis
Organizations who are not “nurturing and monitoring pivotal relationships” are likely to have workforces operating at less than 50% of their capability... Open article
SOLVING THE RIGHT PROBLEM: USING METRICS EFFECTIVELYAuthor: Jeanne Sawyer
The message was unmistakable. A senior executive of a large department store... Open article
INNOVATION: WHAT EVERY CEO SHOULD KNOWAuthor: Barbara Amidon
From finance to IT, from R&D to sales, your organization is rich with ideas and expertise.... Open article
PATHWAYS TO PERFORMANCEAuthor: Jim Clemmer
A leader may or may not be appointed to head a group or organization... Open article
CREATE HIGH PERFORMANCE WORK ENVIRONMENTSAuthors:Jackie Messersmith and Ann Schrader
What elements come to mind when designing or redesigning office space?... Open article
WISE MANAGERS TREAT LAYOFFS AS LAST RESORTAuthor:Jim Clemmer
Despite all the trendy rhetoric about the importance of people... Open article
CHOICE, CLARITY, COMMITMENT, AND CHANGEAuthor: Dr. Gary Lundquist
Four clusters of actions characterize business leadership.... Open article
LESSONS FROM SILICON VALLEYAuthor: Don McDonald
The e-commerce phenomenon continues unabated, in spite of the current negative investment environment (a recent cover of Time Magazine dolefully announced the Death of the... Open article
COURAGEOUS FOLLOWERS, COURAGEOUS LEADERS
NEW RELATIONSHIPS FOR LEARNING AND PERFORMANCE
Author: Ira Chaleff
How many times have you worked in an organization in which bright, mid-level managers were frustrated by the difficulty of influencing senior executives whose leadership style... Open article
VISIONARY'S DISEASE AND THE CEOAuthor: George M. Smart Jr.
As consultants, we all know the value of vision. The Greek philosophers spoke about it.... Open article
NEW BUSINESS OR PRODUCT/SERVICE LAUNCHAuthors: Jamie Burton and Jim Stewart
The following are two short articles that may be of particular interest to managers/owners or small or medium sized business.... Open article
COMMITTED COMMUNICATIONAuthor: Robert W. Lauridsen Ph.D.
Have you ever wondered what you can do to get more done? To get your people to accept a commitment, follow through, complete their projects, and make decisions... Open article
TRAINING NEEDS ASSESSMENT AND PERSONNEL ADMINISTRATION - A key to higher performing organizationsAuthor: Peter Duffield
The past decade plus has seen a mushrooming of new or re-packaged management techniques. Indeed, high profile management consultants have attained near guru fame... Open article
EFFECTIVE COMMUNICATION PRACTICES FOR MANAGING VIRTUAL TEAMSAuthor: Dr. Jan M. Schmuckler
Can you build trust and respect when two team members are in Cupertino, one is in Austin, three are in Japan and one is on a 747 between Seattle and Taiwan? How do you... Open article
EARNING FOLLOWER TRUST AND CONFIDENCEAuthor: Carl Welte
You cannot have leadership without followership. The essence of leadership is personal influence, as contrasted with position power. Position power is granted. It is a function... Open article
KNOW THY SELF AND THINE ENEMY – GAINING COMPETITIVE ADVANTAGEAuthor: Jerry Tarasofsky
The modern business world is sometimes referred to as a “battleground” and this allusion is often entirely appropriate in our commercial environment. The enemy in this... Open article
A PARADIGM FOR CONTINUOUS ORGANIZATION RENEWAL [part 2of 2]Author: Dr. Max Garfinkle & Peter Duffield:
In Part II, I will outline some of the key elements of a Capability Snapshot inquiry methodology and survey in order to gather information which will ans... Open article
A PARADIGM FOR CONTINUOUS ORGANIZATION RENEWAL [part 1of 2]Author: Dr. Max Garfinkle:
The first generation instruments to help in organization renewal consisted of employee morale surveys, asking for opinions and attitudes about various working conditions.... Open article
TRAINING FOR AN IDEAL-STRIVING ORGANIZATION
[Part 2 of 2]
Author: Dr. Max Garfinkle:
Some organizations predetermine training needs without verifying whether the training will improve the organization’s capabilities where most needed. This can arise when ... Open article
AN IDEAL-STRIVING ORGANIZATION
[part 1 of 2]
Author: Dr. Max Garfinkle:
Continuous performance improvements, continuous human resource development, and continuous adaptation to changing situations characterize an ideal-striving organization.... Open article
SPEAK TRUTH TO POWERAuthor: Dr. Max Garfinkle:
J.F.Kennedy stated that the enemy of truth is not the deliberate lie but the myth that no longer reflects reality. A company myth may be a belief that is built up more on... Open article
FIVE CORE COMPETENCIESAuthor: Dr. Max Garfinkle:
Competence and talent are characteristics of individuals that enable these persons to succeed in their endeavors. Talent is a natural ability in a specialized area. Compe... Open article
BUILDING WISDOM INTO THE CULTUREAuthor: Dr. Max Garfinkle:
The Oxford Dictionary defines wisdom as the capacity of judging rightly in matters relating to life and conduct. The essence of wisdom is soundness of judgment in the cho... Open article
INITIATING AN ORGANIZATION INQUIRYAuthor: Dr. Max Garfinkle:
If you could have one wish granted, what would that wish be? The obvious and best answer is to wish that all your future wishes would come true. If you could have your... Open article
DEVELOPING ‘MARKET FORESIGHT’Author: Dr. Max Garfinkle:
'Fortune favors a prepared mind.' Louis Pasteur is said to have coined this phrase in response to colleagues who were mocking his discovery of pasteurization as pure luck... Open article
IDENTIFYING STRATEGIC OPPORTUNITIESAuthor: Dr. Max Garfinkle:
An opportunity doesn’t knock at the door and announce itself. Opportunities need to be recognized. Managers have to be skilled in searching for strategic opportunitie... Open article
DISCUSSING ORGANIZATION STRENGTHS AND WEAKNESSESAuthor: Dr. Max Garfinkle:
Self-evaluation is the breakfast of high-performing champions. Open dialogue is the lunch for agile management teams. An action map is the dinner for learning organizatio... Open article
MAKING SENSE OF SURPRISE RESULTSAuthor: Dr. Max Garfinkle:
Surprise results drive personal learning. The way an individual makes sense of results that go counter to expectations determines that person’s ability to learn from expe... Open article
USING THE SELF-FULFILLING PROPHECYAuthor: Dr. Max Garfinkle:
In 1932 the American public lost faith in the ability of the banks to guarantee their deposits. People ran to the banks trying to get their money out before the banks bec... Open article
EDUCATING ORGANIZATION CHAMPIONSAuthor: Dr. Max Garfinkle:
Organization champions create champion organizations. Employees and managers who are dedicated to the continuous improvement and renewal of their organization move that o... Open article
COMPETENCE-BASED CAPABILITIES; CAPABILITY-BASED STRATEGYAuthor: Dr. Max Garfinkle:
Human Resource departments strive to link their programs to develop the competencies of their workforce to their company’s efforts to implement a strategy that achieves a... Open article
GAINING WORKFORCE COMMITMENTAuthor: Dr. Max Garfinkle:
The future belongs to those managers who can change from boss to leader; to those work units that can perform as a team; and to those organizations that can create a lear... Open article

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