The primary product offered by the company is the Capability Snapshot^® This is a unique diagnostic tool that in one comprehensive and integrated manner analyses an organization. In the past, this required separate projects in market research, customer satisfaction measures, employee opinion surveys, organization diagnostics, the evaluation of learning culture and strategic planning.

History

Capability Snapshot® Inc. is a federally chartered Canadian corporation founded by Max Garfinkle, Ph.D. and Jerry Tarasofsky, B.Sc., BA in November 1993. Their partnership began around the formation of a management consulting firm - Mage Centers for Management Development Inc. in 1984.

The idea for the product development was stimulated in 1992 by a project on Total Quality that Max and Jerry were involved in as consultants with a department of the Canadian Government - Industry and Science Canada. Beginning in May of 1992, Max Garfinkle undertook a research of the literature on organization development and successful organizations.

Based upon extensive experience with a base of over 400 clients and extensive review of organizational literature and leading-edge practices in successful organizations, Dr. Garfinkle created the preliminary version of the Capability Snapshot® in September 1993. Over the next twelve months, this version was beta-tested with thirty organizations of varying sizes and industrial sectors. The first commercial version was officially released in the fall of 1994.

Management

Peter Duffield, B.Eng  - President

A graduate of McGill University in Chemical Engineering, he spent 23 years with Dupont Canada, latterly as vice president of the Fibres Group and an officer of the company. During his time with Dupont, he was responsible for the successful marketing introduction of the milk bag which has become the primary multi litre milk package in Canada. He also spent time as a special advisor to the Secretary of State of Canada, a minister in the Canadian Government.

Since 1983 he has been president of his business and marketing consulting company with experience in a variety of manufacturing and service industries. Peter also developed and taught a course on business-government relations at the McGill School of Management.

Peter is responsible the overall running of the business as well as for questionnaire customization and report interpretation. He is also responsible for the development of other types of diagnostics such as the Project Evaluation and Risk Management Snapshots.

Nicole van der Leeuw. - Vice President Marketing

Nicole is responsible for Business Development, Marketing and Communication in North America.

Nicole has held various management positions over the last 25 years in management consulting and product marketing related to IT in North America and Europe. For Cognos Inc. in 1982, she was Director for the Quebec region reorienting the mission from straight IT consulting to supplying services and software products to the region. As a Corporate Director for Cognos’s consulting service in Europe, she started-up Consulting Service Centres in 7 different countries.

As a Corporate Product Marketing Director for the DMR Consulting Group, she assumed a dual responsibility of managing 15 major clients as well as the commercialization of all DMR products worldwide.

Dave Taylor - Operations Director

The Company’s supervisor for all aspects of the processing of Snapshots, as well as managing the office. Dave has 17 years of experience in directing operations for a national retail computer chain.

Duff Anderson - Online Research & Technical Advisor

Duff is a leader in designing and implementing online research methodologies as well as analyzing and reporting on their results. From 1995 to 2000 he held the position of Director of Development at Capability Snapshot Inc.