The Project Performance Assessor is a cost effective and efficient tool that
evaluates how projects are managed from 4 different respondent group
perspectives (project clients, project team members, managers, outside
contractors, etc.). It evaluates quickly and objectively 5 Project Challenges
based on 15 Team Capabilities, those programs and practices that are crucial to
the attainment of project objectives. The Project Performance Assessor:
- Identifies project strengths and weaknesses and where project management practices can be improved
- The aggregated perceptions of all key project stakeholders can be compared to determine the degree of alignment (team members, management, project users, consultants/suppliers)
- Permits the organization to concentrate on improvements that are the most profitable
- Enables comparisons among projects and identifies best practices
- Identifies organization’s project management culture and provides benchmark data against which future projects can be measured
The Project Performance Assessor uses a customized questionnaire of 4 questions for each Team Capability answered by
project managers and team members (the respondents rates each question on a
scale of 0-10), and 2 questions for project clients and a fourth category such
as outside contractors if required, together with open ended questions. In
addition, respondent groups can be subdivided to meet the specific needs of
each organization.
The following table defines each of these 15 Team Capabilities and the 5 Project Challenges that make up the model on which the diagnostic is based. These Attributes and Challenges are common to products
and services of all types and are made relevant by the customized questions.
| 5 Project Challenges |
15
Team Capabilities |
TEAM COMPETENCE
Creating conditions that ensure a successful project implementation |
| Team Formulation Selecting team members who have the collective competence for success |
| Team Alignment
Ensuring the team understands project objectives and that they are aligned to them |
| Teamwork Coordination Creating work teams who can coordinate their own activities internally and with other teams |
|
| END USER SATISFACTION
Delivering outstanding value to customers |
| End User Focus Listening to the project beneficiaries and acting on their behalf |
| Customized Value Customizing project elements to the specific needs of the end user |
| End User Collaboration Involving the end user as part of the project team to enhance success |
|
IMPLEMENTATION PLANNING
Ensuring that a successful implementation will meet the needs of the organization |
| Project Objectives Integrating the defined organization strategies with project objectives |
| Management Framework Designing a project management framework that yields high performance with a quality service |
| Project Processes Adopting work processes suitable to the optimum completion of the project |
|
RISK MANAGEMENT
Being able to prevent or solve problems as they arise |
| Risk Prevention Identifying critical issues, understanding the safety/social/environmental requirements and taking action to avoid problems |
| Problem Solution Finding innovative and cost effective solutions to problems |
| Knowledge Leverage Making optimum use of available knowledge, expertise and technology |
|
PROJECT EFFECTIVENESS
Meeting the goals and objectives of the project |
| Cost Management Setting realistic cost goals and meeting them |
| Time Management Setting realistic implementation schedules and meeting them |
| Quality Attainment Ensuring that the defined objectives/needs of the organization are met |
|
| All CSI diagnostics are implemented in a similar
manner (see “Implementation”) |
| Also available is a shortened
version called the Project Audit. Entirely web driven, it can be implemented by a user or consultant without the intervention of CSI.
(click here for more information)
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