The CSI diagnostics can be used by a variety of consultants to help their clients:

Management Consultants can derive information to help their clients improve customer satisfaction, refine marketing strategies, and generally understand their strengths and weaknesses;

Human Resource and Training Consultants can get an understanding of the staffing and training needs of the client and evaluate the effectiveness of the training;

Organization Development Consultants can focus on where improvements may be needed in the structure and processes of clients;

Market Research Consultants can determine whether they need to define new and/or improved products or better understand the changing market place, and to evaluate their client’s competitive position;

Mergers and Acquisition Consultants can use the Capability Snapshot to predict problems pre-merger and help enhance the post merger integration process;

Quality and Change Management Consultants can use them as a measure and guide for continuous improvement;

Strategic Planning Consultants can use the Capability Snapshot for understanding their clients' current strategic alignment, and their ability to change;

Information Technology Consultants can use the Capability Snapshot to evaluate the impact of major IT changes to the effectiveness of an organization.