A well-trained management and workforce are essential
to any organization’s competitive positioning.
Recognizing the value of the improvement of the
competencies of its human resources, successful organizations invest heavily in their
training and development. However, until the Capability Snapshot®, there was no
methodology that determined what training would best help the organization. Most training
needs assessment tools function at the individual or group/team level. Although valuable,
the training often helps the person more than the organization.
Since the cost of training is high, organizations
would be wise to understand how to direct the training and development initiatives that
would help contribute to its overall success.
The Capability Snapshot provides the organization with
an analysis of its strengths and weaknesses as determined by the stakeholders who know the
organization best – internally, the management and workforce; externally, the
customers and possibly the suppliers.
The feedback reports of a Capability Snapshot clearly
indicate the needs of the organization to increase its opportunity for success. The
Capability Snapshot identifies these needs for each of the 15 Essential Capabilities
required to assure its present survival and determine its future. By investing it’s
training resources to improve its weakest capabilities and/or strengthen its strongest
ones, the organization maximizes its training investment while deriving the most benefit
for itself.
Read the ‘Case
Study – A Training Director’s Dream’ to see how the
Capability Snapshot is being used to improve Departmental Training at a large
pharmaceutical company.
The value of the Capability Snapshot goes beyond
determining training and development needs. Repeat Capability Snapshots assist the
organization in assessing the effectiveness of the training initiatives undertaken. Each
of these on-going Capability Snapshots identify other areas for improvement as the
organization strives toward becoming a higher performing, agile, learning organization.
Check out the following articles in ‘Ideas for
Leaders’ to learn more about improving an organization’s human resources:
